Privacy
Policy

1.1 Information You Provide

When you contact us through our website, submit an enquiry form, or engage with us via email or WhatsApp, we collect: your name, email address, phone number, company name, job title, and any other information you choose to share.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical data including your IP address, browser type and version, operating system, pages visited, time spent on pages, and referring URLs. This data is collected via cookies and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from third-party sources such as LinkedIn, where you have publicly made information available or where you have interacted with our corporate presence.

2.1 Responding to Enquiries

We use your contact information to respond to enquiries, schedule discovery calls, and provide information about our services that you have requested.

2.2 Service Delivery

Where you engage Cypraon for a consulting engagement, we use your personal and organisational data to deliver the contracted scope of work, prepare deliverables, and maintain communication throughout the engagement.

2.3 Website Improvement

We use aggregated, anonymised analytics data to understand how visitors use our website, which pages are most visited, and how we can improve the user experience.

2.4 Legal Compliance

We may use and retain your data where required by applicable Indian law, including the Digital Personal Data Protection Act, 2023, GST regulations, or any order from a competent authority.

3.1 Where Data is Stored

Your personal data is stored on secure servers located in India. Where we use third-party service providers, we ensure that appropriate data processing agreements are in place.

3.2 Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. This includes encrypted communications, access controls, and regular security reviews.

3.3 Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is retained for a maximum of 3 years. Engagement data is retained for 7 years in accordance with Indian accounting and tax regulations.

4.1 No Sale of Data

Cypraon does not sell, rent, or trade your personal data to third parties under any circumstances.

4.2 Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound to handle your data securely and only for the specified purpose.

4.3 Legal Requirements

We may disclose your data if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Cypraon, our clients, or others.

5.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

5.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal data.

5.3 Right to Erasure

You have the right to request deletion of your personal data, subject to our legal retention obligations.

5.4 Right to Withdraw Consent

Where we process your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5.5 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@cypraon.com. We will respond within 30 days.